You need to have at least one active device on your DUO MFA account

First, log into Duo MFA to Manage Devices

1 Go to kingsmail.ca.

2 Enter the credentials of the DUO account which you want to migrate to a new device. 

3 When you are prompted to verify your login using DUO push, click on 'other options'.

4 Click on 'Manage Devices'.

5 Verify using Duo mobile app.

Second, Select What You are Trying to Do

If you need further assistance please contact King’s ITS by submitting a ticket:

https://www.kings.uwo.ca/its/service/