King's Email Mobile Setup

Removal steps for Outlook

1. Open the Outlook application on your device.
2. Tap on your Profile Icon or "Inbox" then the Settings Gear, and finally Accounts to access connected accounts.
   
3. Next we'll select your Firstname.Lastname@kings.uwo.ca account then tap Remove Account.
4. You'll then confirm you're removing your King's email account from your Outlook application. 
5. Congratulations! You've removed your email from your phone.

 

Removal steps for the built-in Mail app

1. Open the Settings application on your iPhone.
2. Navigate to the Mail heading within settings.
   
3. Tap on Mail Accounts then select your King's email, typically named Exchange or Work.
   
4. Tap on Delete Account then Delete from My iPhone.
5. Congratulations! You've removed your email from your phone.

 

http://www.kings.uwo.ca/its/support/its-work-request

Part One: Install the Outlook application for your iPhone or Android device using the appropriate application store.

1. Find Microsoft Outlook in the AppStore or Play Store and download and install it.
   
2. Once installed, find the app on your device and open it.

Part Two: Configuring your email on the Outlook application.

3. Once Outlook opens, click Add Account.
   a) If you already use the Outlook app you may need to click Add Account under: Profile Icon; Settings Gear (Bottom Left); Accounts
4. Enter in your King's Email address, typically in the format: Firstname.Lastname@kings.uwo.ca
5. You will then enter in your King's password.
6. After successfully entering in your password you will get a DUO MFA (Multi Factor Authentication) prompt, in which you will approve your sign in.
   
7. If you are on a trusted device, you'll tap "Yes, this is my device" on the subsequent prompt.
   
8. Congratulations! You've now added your King's email to your mobile device using the Outlook app. 

Please Note: It may take several minutes before your emails and calendar events sync.